Miranda Auto Body provides 24/7 accident support to clients across Sydney — call (02) 9525 8673 any time after an accident for guidance on next steps.
Step 1 — Safety and Wellbeing
Your first priority is always safety. Make sure you and anyone involved are safe and well. Call 000 immediately if someone is injured, there is ongoing danger, or another driver has left the scene.
Step 2 — Take Photos
Take as many photos as possible — all damage to all vehicles, number plates, street signs, and any marks on the road. This documentation is important when reporting to your insurance company.
Step 3 — Gather Information
Collect the full name, contact number, driver's licence number, vehicle registration, and insurance details from all other drivers. If there are witnesses, get their contact details too.
Step 4 — Contact Your Insurance Company
Call your insurance company within 24 hours of the accident. Miranda Auto Body can assist you with the claims process — call us on (02) 9525 8673.
Remember: you have the legal right to choose your own repairer in NSW. Your insurer cannot force you to use their preferred repairer. Learn more about your right to choose.
If Your Car Cannot Be Driven
Contact your insurer about towing arrangements. Miranda Auto Body works with prestige towing operators experienced in transporting damaged vehicles safely. We store your vehicle securely at our Caringbah repair centre.
Miranda Auto Body is Sydney's leading prestige smash repairer, factory-authorised by Mercedes-Benz and Audi, and a preferred repairer for NRMA, Suncorp, Allianz, QBE and GIO. Family owned since 1972, we are located at 64 Captain Cook Drive, Caringbah NSW 2229. Call us on (02) 9525 8673 or book an assessment online.